Hope in The Mountains

FAMILY INFO

VISITING

Come and visit Prestonsburg, Kentucky in the Appalachian Mountains. There are tons of fun outdoor activities, shops, and so many places to see.

HOPE IN THE MOUNTAINS LODGING & TRANSPORTATION

Comfort Suites Prestonsburg West

51 Hal Rogers Drive
Prestonsburg, KY 41653
Ph. 606-886-2555
Fax (606) 886-0198

Super 8 by Wyndham Prestonsburg

550 US-23
Prestonsburg, KY 41653
Ph. 606-886-3355

Jenny Wiley State Resort Park

419 Jenny Wiley Drive
Prestonsburg, KY 41653
Ph. 606-889-1790

Brookshire Inn

85 Hal Rogers Drive
Prestonsburg, KY 41653
Ph. 606-889-0331

INFORMATION FOR OUR FAMILIES
  • Visitation is on Sundays only, and will begin the 4th Sunday of residency.
  • Visitation hours are: 11:00am–12:30 pm or 1:00 pm to 2:30 pm.
  • No cell phones or cameras are allowed in the facility or on the property. This is to protect the confidentiality of our clients.
  • No animals allowed on the property.
  • No foul language while visiting.
  • No public displays of affection.
  • You must sign in when you enter the facility and provide picture ID.
  • Please do not feel offended if you are asked to empty the contents of your pockets as this WILL happen.
  • Please leave all personal items in the car, such as purses and diaper bags, etc.
  • If you appear to be impaired or intoxicated you will not be allowed on the premises and will be asked to leave.
  • Phone calls are on Saturdays from 10:00 am-4:00 pm, and clients will be permitted to make calls beginning the 4th Saturday of residency.
  • If an emergency arises or you want to check on a client you can call at anytime, but you will not be allowed to talk to the client, unless it is determined by staff to be an emergency.
  • If you leave the visitation area for any reason, even to go to the parking lot, you will not be permitted to come back into the visitation area during that visit.
VISITATION RULES
  1. Visitation lasts for one hour and thirty minutes. Visitation begins at 11:00 am or 1:00 pm depending on which group the client has been assigned to.
  2. If you appear to be impaired or intoxicated you will not be allowed on the premises and will be asked to leave.
  3. No physical contact between family members during visit. Please sit appropriately.
  4. Upon entering Hope in the Mountains, visitors will be checked in by our staff. They will confirm that you are on the approved list. Only two adults are allowed to visit at one time. The exception to this is adult children and grandchildren. Any and all children and grandchildren are permitted, unless they are under the influence.
  5. Adult family members must have a form of ID or will not be allowed to visit.
  6. Parking areas will be monitored and anyone found in unauthorized areas will be asked to leave the premises. Once visitation begins anyone that goes out of visitation for any reason will not be permitted to return to continue the visit.
  7. No cell phones or cameras are allowed in the facility or on the property. This is to protect the confidentiality of our clients.
  8. No purses, bags, backpacks, diaper bags permitted.
  9. If you have packages or other items you are bringing for clients, please give them to Hope in the Mountains staff at check in.
  10. All items must be in bags and labeled with the patient’s name. All packages will be searched before they are given to the client.
  11. After checking in, family members are to go directly to visitation area and sign in.
  12. Any opened packs of cigarettes will be confiscated. Clients are only allowed unopened packs.
  13. Any items brought to clients that are opened will not be accepted.
  14. Children are not to be left unattended or dropped off.
  15. Chewing tobacco is not permitted.
  16. Please do not bring any potted plants, stuffed animals, homemade food, open candy, or over the counter medications that are open with you. This policy enables us to maintain the health and safety of our clients. We are sorry for the inconvenience but there are no exceptions to this rule.
  17. When leaving, we ask that you say goodbye to your loved one in the visitation area. Clients are not permitted to walk you to your car or into the parking lot.
  18. Weapons are not permitted in the building. This includes but is not limited to firearms, knives, brass knuckles, etc…
  19. No animals allowed on the property.
  20. No foul language while visiting.
  21. If you leave the visitation area for any reason, even to go to the parking lot, you will not be permitted to come back into the visitation area during that visit.
  22. You must have watched family videos prior to visiting. 
Anyone not on our approved family member/visitation list will be turned away by staff. If a visitor is deemed unproductive and not conducive to client’s recovery, they will be asked to leave and not return.  We do reserve the right to refuse visitation.  We appreciate your cooperation in following the above rules.  We believe that if we work together, it will make your visit more enjoyable for you and your loved one.  Family involvement is a welcome component of care at Hope in the Mountains.  Adherence to these standards will support quality care for your family. We thank you in advance for your cooperation.
RESOURCES

Addiction ruins relationships, but families and a recovery support network are vital resources for people who are addicted. Unfortunately, most people aren’t equipped to help someone with an addiction. They may have good intentions, but many people enable or stigmatize substance abuse.

Families tend to focus their support on the person with the addiction. They often forget to support one another. Friends and family members often need counseling, therapy and peer support to learn how to cope with emotional problems caused by someone else’s addiction.

The Nar-Anon Family Groups are a worldwide fellowship for those affected by someone else’s addiction. As a twelve step program, we offer our help by sharing our experience, strength, and hope.

Find out more.

Al‑Anon is a mutual support program for people whose lives have been affected by someone else’s drinking. By sharing common experiences and applying the Al-Anon principles, families and friends of alcoholics can bring positive changes to their individual situations, whether or not the alcoholic admits the existence of a drinking problem or seeks help.

Find out more.

READ MORE
CONTACT US
ABOUT US